Terms and Conditions
Welcome to EmaraTel Cellular Services. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or engaging with our services.
1. Acceptance of Terms
By using EmaraTel Cellular Services’ website and services, you acknowledge that you have read, understood, and agree to be legally bound by these terms and conditions, along with any additional guidelines or rules applicable to specific services. If you do not agree with these terms, please do not use our website or services.
2. Use of Services
EmaraTel provides mobile network provision, prepaid and postpaid mobile plans, data packages, 4G/5G network coverage, mobile device sales and support, international roaming, and IoT connectivity solutions. All services are subject to availability and may be modified or discontinued at any time without prior notice. Use of our services is governed by applicable laws and regulations.
3. User Obligations
You agree to use EmaraTel’s services and website for lawful purposes only and not to engage in any activity that may harm the company, interfere with other users, or violate applicable laws. You shall not misuse any provided network access, attempt unauthorized access, or distribute malicious content.
4. Account Security
If you create an account or subscribe to any of our services, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify EmaraTel immediately of any unauthorized access or breach of security concerning your account.
5. Intellectual Property
All content, trademarks, logos, and materials on EmaraTel’s website are the intellectual property of EmaraTel Cellular Services or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes only. Unauthorized use, reproduction, or distribution of materials is strictly prohibited.
6. Pricing and Payment
All prices for services and products provided by EmaraTel are subject to change without prior notice. Payment terms, billing cycles, and applicable fees are detailed in the service agreements. Failure to timely pay for services may result in suspension or termination.
7. Limitation of Liability
EmaraTel shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use or inability to use our services or website. We do not guarantee uninterrupted service or error-free operation and disclaim responsibility for network outages, delays, or losses.
8. Privacy
Your use of EmaraTel’s services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
9. Termination
EmaraTel reserves the right to suspend, restrict, or terminate your access to our services or website at any time and for any reason, including violation of these terms, without prior notice.
10. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in Dubai.
11. Amendments
EmaraTel reserves the right to update or amend these terms and conditions at any time. Continued use of our website or services constitutes acceptance of the revised terms.
Contact Information
For any questions or concerns regarding these terms and conditions, you may contact EmaraTel Cellular Services at the following address:
45 Al Khor Street, Tower B, 12th Floor,
Dubai, Dubai Emirate, Dubai 00045, UAE.